Privacy Policy - Flat Clearance Putney

Welcome to Flat Clearance Putney. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services.

Information We Collect

When you use our services, we may collect the following types of information:

Personal Identification Information: This includes your name, address, email address, phone number, and other contact details.
Service Details: Information about the flat clearance services you require, including dates, locations, and specific needs.
Payment Information: Details related to your payments, such as credit card information, billing addresses, and transaction history.
Technical Data: Information about your device and internet connection, including IP address, browser type, and operating system.
Usage Data: Data about how you use our website and services, including pages visited, links clicked, and other navigation actions.

How We Use Your Information

We use the collected data for various purposes, including:

Providing Services: To manage and deliver our flat clearance services effectively.
Communication: To respond to your inquiries, provide updates, and send important information regarding your service.
Improving Our Services: To enhance and personalize your experience by analyzing how our services are used.
Security: To protect against unauthorized access, data breaches, and other security threats.
Compliance: To comply with legal obligations and enforce our terms and conditions.

Data Protection and Security

Flat Clearance Putney employs a variety of security measures to maintain the safety of your personal information:

Encryption: We use SSL encryption to protect data transmitted between your browser and our servers.
Access Controls: Access to personal information is restricted to authorized personnel only.
Regular Audits: We conduct regular security assessments to identify and address potential vulnerabilities.
Data Minimization: We collect only the information necessary to provide our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Cookies that remain on your device for a set period to remember your preferences.
Analytics Cookies: Tools like Google Analytics to monitor website performance and user behavior.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Services

We may share your information with third-party service providers to facilitate our services, such as payment processors and logistics partners. These third parties are contractually obligated to protect your data and are prohibited from using it for any other purposes.

User Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
Restriction: You can request the restriction of processing your data under specific circumstances.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Objection: You can object to the processing of your data for specific purposes.

To exercise these rights, please contact us using the methods outlined in our Terms and Conditions.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. We ensure that appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection laws.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights and freedoms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Acceptable Use

You agree not to use our services for any unlawful or prohibited activities. This includes, but is not limited to, unauthorized access, distribution of harmful content, or any activity that infringes on the rights of others.

Complaints

If you have any concerns about how we handle your personal information, please contact us. You also have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.

Contact Us

For any questions or concerns regarding this Privacy Policy, please refer to our Terms and Conditions for contact methods.